Privacy Policy

Last Updated: September 27, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Schedule a venue tour or consultation
• Book our services for an event
• Contact us through our website or phone
• Subscribe to our newsletter or updates
• Participate in surveys or feedback forms

This information may include your name, email address, phone number, event details, and other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our event services
• Schedule and coordinate venue tours
• Communicate with you about your event
• Send you important updates and confirmations
• Process payments and manage bookings
• Send marketing communications (with your consent)
• Comply with legal obligations

3. SMS/Text Messaging (A2P Compliance)

Consent: By providing your mobile phone number, you consent to receive text messages from Mont Lamm Events for event-related communications.

Message Types: We may send you text messages for:

• Tour scheduling and reminders
• Event planning updates
• Important venue information
• Marketing messages (with opt-out option)

Opt-Out: You can opt out of SMS communications at any time by:

• Replying "STOP" to any message
• Calling us at (509) 276-7636
• Emailing us at booking@mg.montlamm.com

Message Frequency: You may receive up to 10 messages per month. Standard message and data rates may apply.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist us in operating our business (under strict confidentiality agreements)
• To comply with legal obligations or court orders
• To protect our rights, property, or safety, or that of our clients

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

7. Third-Party Services

We may use third-party services for payment processing, email marketing, and analytics. These services have their own privacy policies, and we encourage you to review them.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Event-related information may be retained for up to 7 years for business and legal purposes.

9. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent for data processing

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: